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Chapter 6 System Troubleshooting

This section is designed to help you quickly identify and solve issues dealing

with the inability to connect the BlueView 3D scanning system from a PC. While

the basic connections between the system and computer are straight forward,

things can get very confusing once integrated into a delivery system. The

following approach attempts to test different potential causes in a way that

optimizes the debugging process.

Sonar + Pan & Tilt Connection Issues

The Sonar Head and Mechanical Pan & Tilt components run on nearly

independent but parallel networks. Each component has its own connector and

conductor sets for communications all the way back to the computer. This can

help isolated problems quickly since the only items shared are the DC power

supply, DC power lines, and SPT Cable. Try running through the individual

troubleshooting components described further in this chapter.

Pan & Tilt Connection Issues

• Connect with Test Cable

• Change USB Ports

• Verify USB Com Port

• Reinstall P&T Drivers

• Verify Auto-Pan/Tilt

• Check Connectors

• Check Power

Connect with Test Cable

If you are having trouble running the pan & tilt through a longer field cable or

an ROV system, hook the supplied test cable up between the pan & tilt and the PC.

If you are able to connect with the test cable, then the PC is configured properly

and the pan & tilt is probably working fine.

If you were not able to connect to the pan and tilt, go on to the next section

“Change USB ports”

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Blueview BV5000 Spezifikationen Seite 37